Service & Warranty
General
Please see this document for full warranty coverage details.
Shipment for Service
The customer pays shipping charges to Headset Solutions. For service or refurbishment, of all products, return the unit, prepaid to :
P.O. Box 263
Somerset Mall
7137
- OR -
Headset Solutions (PTY)Ltd.
Urtel Cresent
Somerset Mall
Somerset West
Tel: 021 840 2200 Fax: 021 840 2250
Include the following:
- Completed Repair Order Form
- Voice Tubes
- Batteries
- Connector Cables
Return shipping charges to the customer are paid by Headset Solutions only for in-warranty equipment not requiring chargeable repairs. For out-of-warranty equipment requiring chargeable repairs and for in-warranty equipment shipped in accordance with customer instructions designating a specific carrier or method of shipment, return shipping charges are prepaid by Headset Solutions and billed to the customer.
Damage occurring during the shipment is deemed the responsibility of the carrier, and claims should be made directly with such carrier.
Limitations
Except as provided herein, Headset Solutions makes no other warranty, expressed or implied, with respect to its products, including warranties or merchantability and fitness for a particular purpose, which are specifically disclaimed. It is expressly understood that the sole and exclusive remedy provided to purchaser shall be repair or replacement of defective products or parts.
